Website Terms of Use
Effective date: 29 September 2026
Last updated: 29 September 2026
1. Website operator and scope
The corporate website oten.com and the Oten Trust Center at compliance.oten.com (together, the "Website") are operated by Oten Switzerland GmbH, a limited liability company incorporated under the laws of Switzerland and registered in the Commercial Register of the Canton of Zug.
Company identification number (UID): CHE-392.530.193
Registered seat: Baar, Canton of Zug, Switzerland
Registered address: Blegistrasse 15, 6340 Baar, Switzerland
Email: [email protected]
Telephone: +41 77 291 61 22
These Website Terms of Use ("Terms") describe the conditions for accessing and using the Website, to the extent enforceable under applicable law.
The Website provides information about Oten, our activities, products and services, security controls, compliance progress, resources and ways to contact us. OXU is a product brand of Oten Switzerland GmbH, not a separate legal entity; Oten Switzerland GmbH provides the OXU products.
These Terms do not govern subscriptions, software licences, trials, support commitments or the processing of customer data within OXU products. Those matters are governed by the agreements and policies applicable to the relevant service.
Where a separate agreement applies, these Terms do not amend or override it.
2. Permitted use
You may access the public Website and use its content for personal reference, internal business evaluation and other purposes permitted by law.
You must use the Website lawfully and respect the rights of Oten and others.
You must not:
- Attempt to access restricted systems, accounts or information without authorisation.
- Introduce malicious code or deliberately disrupt the Website.
- Circumvent access controls or security restrictions.
- Submit fraudulent, unlawful or deliberately misleading information.
- Impersonate another person or falsely claim authority to represent an organisation.
- Collect personal data from the Website unlawfully.
- Reproduce or exploit Website content in a manner that infringes applicable intellectual property rights.
These restrictions do not limit activities permitted by mandatory law or expressly authorised by Oten.
3. Enquiries and consultations
When submitting an enquiry, provide information that is accurate to the best of your knowledge. If you act for an organisation, do not misrepresent your authority.
Submitting a form, requesting a consultation or receiving an automated acknowledgement does not, by itself, create a purchase order, service agreement or commitment by Oten to provide a particular service.
Commercial engagements are governed by the applicable quotation, order form or other agreement accepted by the relevant parties.
Please do not use the general contact form to transmit credentials, encryption keys, sensitive datasets or material requiring a separately agreed secure handling process. Contact us first to arrange an appropriate channel.
Submitting an enquiry does not transfer ownership of your materials to Oten. We may use the information as necessary to evaluate and respond to the enquiry, subject to applicable law, our Privacy Policy and any confidentiality agreement in place.
Trust Center requests and restricted resources
The public Trust Center currently provides information and email contact links. Its online request-access and subscription dialogs do not send requests, register subscribers, create accounts or grant access to restricted documents. Follow the displayed instructions and send an email to contact Oten.
A request does not guarantee approval or immediate availability of a document. Restricted material is subject to the applicable access conditions and any separately agreed non-disclosure agreement. Checking a box in an inactive dialog does not by itself execute that agreement.
Access to public security summaries does not grant access to production systems, customer data, internal audit evidence or restricted reports. Security and compliance statements should be read with their stated scope, status and date; a public summary does not expand a product warranty, SLA or certification.
4. Intellectual property
Except where otherwise stated, the Website's text, designs, graphics, logos and other materials belong to Oten or its licensors and are protected by applicable intellectual property laws.
You may view and download reasonable extracts for personal reference or internal business evaluation, provided that you preserve relevant ownership notices and do not misrepresent the content or its source.
Other reproduction, distribution, modification or commercial exploitation requires permission unless permitted by law or an applicable licence.
References to Oten, OXU or third-party names do not grant a licence to use their trademarks or imply endorsement, partnership or affiliation.
Materials expressly supplied under an open-source or other licence remain governed by that licence.
5. Website information and product statements
We take reasonable care in preparing Website content. However, information may be updated, incomplete or superseded.
Articles and other educational materials provide general information. They are not tailored legal, compliance or security advice for a particular organisation.
Product availability, capabilities, compatibility and deployment options may vary by service, version, configuration and agreement. Purchasing decisions should be based on the current documentation and contractual commitments applicable to the proposed service.
Roadmaps, planned features and anticipated certification activities describe intentions at the time of publication. They are not commitments to deliver by a particular date unless expressly agreed.
A planned or ongoing assessment is not an issued certification. Any certification or independent report applies only to its stated entity, scope, services and period.
Nothing in these Terms excuses misleading statements or excludes responsibility that cannot lawfully be excluded.
6. External websites and resources
The Website may link to other websites, including OXU product websites, OXU documentation and third-party resources. The Trust Center is included in the Website covered by these Terms; linked OXU applications and documentation are not included merely by being linked.
The relevant terms and privacy notices apply when you use those websites or services. A link does not, by itself, mean that Oten endorses or controls third-party content.
We are not responsible for independently operated third-party websites except to the extent required by applicable law or expressly agreed.
7. Privacy
Our Privacy Policy explains how we process personal data associated with the corporate website, Trust Center visits, business enquiries and security correspondence.
These Terms do not constitute consent to marketing, optional tracking or other processing for which separate consent is required. Using the Website does not waive your statutory data protection rights.
8. Availability and security
We may maintain, update, modify or discontinue parts of the Website. We do not promise uninterrupted or error-free access to the public Website.
Where reasonably necessary, we may restrict access to address maintenance, unlawful use, security incidents or legal requirements.
Changes to Website availability do not alter commitments under a separate customer agreement.
Security concerns may be reported to [email protected]. Any testing must remain within applicable law and the scope of any published vulnerability disclosure policy or separate authorisation. These Terms do not authorise access to other people's accounts or data.
9. Responsibility and limitations
The public Website is provided for general information. Except where expressly stated or required by law, we do not warrant that it will meet every visitor's particular requirements.
To the extent permitted by applicable law, Oten excludes liability arising from ordinary negligence in connection with use of the public Website, including interruptions or inaccuracies.
Nothing in these Terms excludes or limits liability for intentional misconduct, gross negligence, fraud, death or personal injury where liability cannot lawfully be limited, or any other liability that applicable law does not permit us to exclude or limit.
These Terms do not restrict non-waivable consumer rights or statutory data protection rights.
Liability relating to an OXU product or paid service is governed by the applicable service agreement and mandatory law, rather than this Website-specific limitation.
10. Changes to these Terms
We may revise these Terms as the Website and applicable requirements change. The current version will display its effective date.
Changes apply prospectively and do not retrospectively alter accrued rights or separate agreements. Where the law requires notice or affirmative acceptance for a change to be binding, we will follow those requirements.
11. Governing law and disputes
To the extent permitted by applicable law, these Terms and disputes relating to them are governed by Swiss law.
For disputes with business users arising out of these Terms, the courts at Oten Switzerland GmbH's registered seat in Switzerland shall have exclusive jurisdiction, to the extent a valid jurisdiction agreement may be made.
If you are a consumer, this clause does not deprive you of protections under mandatory laws applicable to you or of any right to bring or defend proceedings in a court that has jurisdiction under mandatory law.
Nothing in these Terms restricts your right to contact a data protection supervisory authority or another competent authority.
12. General provisions and contact
If a provision is found invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.
A failure to enforce a provision on one occasion does not, by itself, waive the right to enforce it later.
For questions concerning the Website or these Terms, contact [email protected] or write to Oten Switzerland GmbH, Blegistrasse 15, 6340 Baar, Switzerland.